You can connect with your remote devices such as desktops, laptops, and mobile phones using remote access software over a network or the internet. Using Zoho Assist, a cloud-based remote desktop connection software, you can set up and establish a secure remote desktop connection directly from your web browser.
To share your Mac with someone else, download a remote Virtual Network Computing (VNC) app like Jump Desktop. With full remote access and Mac remote control, the other person — or yourself connecting to another Mac — can have the same level of control as the person using that device. Except for Admin level access, since it's password protected. Mac High Sierra 10.13.6 - I have been using Microsoft Remote Desktop to connect to a Windows 10 Pro computer through a VPN without issue until Friday August 7th, suddenly it refused to connect. Please help - I use this for work. Microsoft Remote Desktop provides a simple and intuitive solution for quickly setting up remote connections between your Mac and various Windows machines. This is extremely useful if you need to access data stored on Windows computers, if you want to make real time presentations, and more. Remote desktop Remote connection Remote.
Sign up for freeMobile and cross-platform compatibility
Setting up a remote desktop connection might be tricky due to the variety of machines in use and differences in their operating systems. User interface and multi-platform compatibility play a significant role in choosing a remote desktop app. Zoho Assist covers these requirements so you can connect confidently with a wide variety of remote devices including Windows, Mac, Linux, Ubuntu, Android and iOS.
On-demand remote support
Connecting with your remote devices is now easier than ever using Zoho Assist's on-demand remote desktop connection. You can now access and share your screen with your remote customer without the need for prior installation on the remote user end, reducing the time required to establish a remote desktop connection.
Learn MoreUnattended remote access
Configure large groups of devices for unattended remote access at once using our unique mass deployment concept, which helps large corporations manage their remote assets all together efficiently. Install a lightweight unattended access agent on the remote machine and diagnose your remote computers using native diagnostic operations in no time.
Learn MoreMaintain your organization's authenticity using our custom rebranding options
From small businesses to large corporations, end users generally prefer a solution that can be easily modified to match their business's priorities. Using our custom branding solutions, you can completely rebrand your remote desktop application and give it an authentic personal touch to fit right in with your organization. Assist users can create customized emails and a portal URL to match their organization's branding, so customers know they're connecting with someone they can trust.
Learn MoreRemote Desktop Client Mac
Integrated help desk solutions
When a remote desktop software is part of your customer support process, help desk software integration compatibility is essential. That's why Zoho Assist's remote connection has integrations with the leading help desk software services, like Zendesk, Servicenow, Zoho Desk, and Jira, to name a few. We also provide custom integrated solutions such as a mobile software development kit and APIs to enhance and fine-tune your remote desktop service.
Learn MoreAre you worried about your remote desktop connection?
Zoho Assist is entirely cloud-based and crosses all major proxies and firewalls smoothly. Your data is secured by our industrial standard end-to-end SSL and 256-bit AES encryption so that you can be sure every connection you make over Assist is secure and maintain your users' privacy. You can monitor and keep records of all the remote support activities in your organization using our Action Log Viewer, so if anything goes wrong, you can find out exactly what happened in no time. We also offer two-factor authentication to provide an additional layer of security by verification via a one-time password.
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Stay connected with your remote desktops on the go!
Install our Zoho Assist app on your mobile device and manage your remote assets from anywhere, any time.
Learn MoreFrequently Asked Questions
A Remote Desktop Connection helps you access your Mac or Windows remote desktop, laptops & mobile phones over a network.
- 02
How do I transfer files using a remote desktop connection?
We have tried to make the file transfer process as simple and as easy as possible. All you have to do is just choose a file from your computer or the remote computer and click Send or Receive to transfer files. Also, the file transfer process will not affect the desktop sharing during remote access.
Learn more. - 03
Can I access my remote workstation without the presence of an user at the remote end?
Java for macos 2017-001. Yes, you can remotely access your workstations via Zoho Assist's Unattended Remote Access.
Learn more. Zoho Assist's free remote desktop connection app allows users to conduct their basic remote support at absolutely free of cost. (Recommended only for personal use.)
Learn more.- 05
Does Zoho Assist - remote connection software work for Windows 10?
Zoho Assist, remote connection software allows you to control Windows 10 devices without special permission for establishing remote connections, unlike Microsoft's Windows remote desktop.
Using Remote Desktop, you can access a computer from a remotelocation. To connect to a Windows computer from another Windowscomputer, see Connect to a Windows computer or server via RDP (Remote Desktop Protocol) To connect to a Windows computer froma remote computer running Mac OS X, see below.
To enable Remote Desktop, you must have administrativerights on the computer you want to use as the host (i.e., thecomputer to which you will connect from a remote location), which mustbe running one of the following versions of Windows:
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- Windows 8 Pro, Enterprise
- Windows 7 Professional, Enterprise, or Ultimate
- Windows Vista Business, Enterprise, orUltimate
- Windows XP Professional
Before making a remote connection, first enable the Remote Desktopfeature on your host computer, and then install Remote DesktopConnection client software on your client computer.
Enabling Remote Desktop
To enable the Remote Desktop feature on your host (Windows)computer:
Using Remote Desktop Connection For Mac
- In Windows 8, press
Win-q
and select Control Panel. Alternatively, in Desktop view,move the mouse to the bottom right corner of the screen and selectSettings, followed by Control Panel.For help navigating, see Get around in Windows.In Windows 7 and below, from the Start menu, selectControl Panel (or Settings, and then ControlPanel). Double-click System.
- In Windows Vista and higher, click Remote settings. In the'Remote Desktop' section, select one of the two options to allowconnections from other computers.
In Windows XP, select the Remote tab. Select Allowusers to connect remotely to this computer.
- To choose which users will have remote access, in Vista andhigher, click Select Users.., or in XP, clickSelect Remote Users... Typically, all administratorsof the computer will have access by default. Each user must have apassword before you can allow remote access.
- When you are finished, click OK. Your computer will nowbe able to accept incoming Remote Desktop connections.
Installing Remote Desktop Connection client software
You can download the Remote Desktop Connection (RDC) client for MacOS X from MicrosoftMactopia.
Opening a connection
- Depending upon your network configuration and system requirements,you may first have to establish a VPN connection to yourhost computer's network.
At Indiana University:
- You must first establish a VPN connection if:
- You are off campus, connecting to a computer on campus.
- You are on campus, connecting to your home computer in campus housing.
See About the IU VPN.
- Alternatively, from your web browser, you can use the RemoteDesktop application in IUanyWare, locatedin the 'Utilities' section.
See ARCHIVED: How do I set up and use IUanyWare on a computer or laptop?
For more about remote desktop connections on the IU network, seeAbout the block on off-campus remote desktop connections at IU.
- You must first establish a VPN connection if:
- Launch Remote Desktop Connection.
- In the
Remote Desktop Connection
window, in the'Computer:' field, type the DNS name or IPaddress of the destination host. - Click Connect.
- In the window that appears, enter your username,passphrase, and domain.
- Click OK to start your session. When you log out of yourWindows session, the RDC application will close.